Cancellation Policy & Sample Cancellation Form

⚠️ DRAFT – not yet legally reviewed. These texts are placeholders and must be legally reviewed before going live (e.g., eRecht24, Händlerbund, IT-Recht-Kanzlei). Fill in placeholders in [square brackets].

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Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you took possession of the goods.

To exercise your right of withdrawal, you must inform us ([company, address, email]) by means of a clear statement of your decision. You can use the model withdrawal form for this purpose.

Consequences of Withdrawal

We will refund all payments immediately, at the latest within 14 days from receipt of the withdrawal.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To: [company, address, email]
I/we hereby withdraw from the contract concluded by me/us for the purchase of the following goods: ______
Ordered on ____ / received on ____
Name: ______
Address: ______
Date / Signature (only for communication on paper): ______